User login
To access the SociuuHub, users must first navigate to the SociuuHub link. Afterwards, they will receive an email with a link to log in to their account. Learn more about accessing and logging in to the SociuuHub with this guide!
How to log in to the SociuuHub
User perspective view
Possible customizations
How the SociuuHub Login Works
Step 1. Access the SociuuHub
To access the SociuuHub, employees or admins need to use the provided SociuuHub link or click the button in the email sent to them as shown in the image below.
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A SociuuHub link would look like the following: https://sociuu-new.sociuu.app/sociuuhub
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Step 2. Log in to the SociuuHub
Once users access the link to the SociuuHub, they will be directed to a page where they need to enter their email address. They will then receive an email containing a "magic link" that grants access to the SociuuHub.
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In the image below, you can see the email with the magic link (blue button). The "Login to SociuuHub" button acts as the link. When the user clicks it, they will be directed to their SociuuHub account.
Users have 2 attemps to click this link. This link will be active for 24 hours where the user can login to their SociuuHub. After logging in, users will have their session open for 14 days.
IMPORTANT NOTES
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Users have 2 attempts to use the magic link.
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The magic link is active for 24 hours. After this period, the link will become inactive.
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Once logged in, the session will remain active for 14 days.
Viewing SociuuHub from an Employee Perspective
To view the SociuuHub as an employee, follow these steps:
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Go to User Management and access the "All Users" area.
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Click on the three dots next to the user you want to view.
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Select "Login to SociuuHub".
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This will allow you to see how the SociuuHub appears to your employees.
Custom login settings
​The Sociuu Team can customize the login settings for you! These are the available options:
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Changing amount of attempts to use the link in the email
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Changing the number of hours the link in the email is active
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Duration of the session lifetime of the browser, after the SociuuHub is opened.
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Do you need to change these features? Get in contact with our customer success team and we will help you adapt your login settings to your needs
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Price of customization: 250€