Tags
Tagging in Sociuu is a way to organize and categorize content so it becomes easier to distribute relevant posts to the right employees in the SociuuHub. Tags can be applied automatically (based on the content source) or manually (based on user groups or topics).
This feature unlocks:
Tags ensure employees only see content relevant to their role, team, or interests—whether it's based on department, region, or individual preferences.
Employees can easily find and filter posts in the SociuuHub by topics like “Sustainability,” “Internal News,” or “Job Openings.”
Automate tagging by source to streamline publishing, reduce manual work, and keep your content structured.
In Sociuu, tagging is how you make content visible to users in their SociuuHub. You can add tags manually or automatically based on content sources. Tagging not only controls visibility—it also improves navigation and delivers a more personalized experience by ensuring employees see the content that truly matters to them.
Note: Tags must be assigned to both content and user groups for users to see and access the content in their SociuuHub.
Need help getting started? Reach out to your Sociuu Customer Success Manager—we're here to guide you through tagging and help you make the most of your SociuuHub!
TAGGING BY SOURCE
Add a tag to a content source to ensure all future posts from that source are automatically tagged.
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Navigate to Settings → Content Hub under the General menu.
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Click the pencil icon next to the source you want to edit.
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In the Tag List, enter the name of the tag you want to assign.
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All new content from this source will now automatically include the selected tag.
Note: Remember to activate "Show post in SociuuHub" to enable employees to see the posts in their SociuuHub
If you wish to have the tag on the older content from the source, you need to tick on the box with "Apply tags changes to existing x contet".
TAGGING BY USER GROUP
Think about the key user groups or business areas within your organization—these could be departments, regions, or teams.
Create tags that match these groups (e.g. based on your existing user group list in Sociuu). This makes it easy to assign relevant content to the right people.
In the Content Hub, add the relevant tags to each piece of content to ensure it appears under those tags in the users SociuuHub.
For example, apply the "Finance" tag to posts intended for your finance team.
Once tagged, the content will be searchable and visible to users browsing or filtering by that tag.
To enable the groups (e.g. finance group) to see this content in the SociuuHub, follow the last two steps of adding the tag to the group and activate SociuuHub.
Tips and tricks:
Going forward, you can also add tags to the content while creating a post.​​
TAGGING BY TOPIC
Think about the topics you regularly post about—such as Sustainability, Worklife, Products, Jobs, Local News, or specific Business Areas.
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Add these topic tags to your tag list in Sociuu to help structure and personalize the content experience for your users, and quick access to the tag list.
Note: If you're using Brandwatch, you can also repurpose existing labels as topic tags.
Apply your topic tags to content in the Content Hub—and remember to do this regularly as new content is added.
Organizing content by topic makes it easier to search, manage, and share with the most relevant user groups.
This also increases the chances of individual relevance in the SociuuHub, as employees can search for and explore topics that matter to them.
To make these topics visible, link the topic tags to the relevant user groups—this ensures the right content shows up for the right audiences.
See your employees SociuuHub
As an admin, you can access any employee’s SociuuHub to ensure their experience is set up correctly.
To do this:
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Go to User Management → All Users → Users
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Find the user you want to view
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Click the three action dots
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Select “Login to SociuuHub”
Tip: Check users from different user groups to confirm that tagging, content visibility, and overall experience are working as expected.
Note: When previewing a user’s SociuuHub, you’re only viewing their experience—you cannot share content on their behalf.
This preview access lasts for 30 minutes, after which you’ll need to log in again to continue.
